The consideration of workforce thinking values can help to build cultures that achieve the highest levels of employee engagement. This is because thinking values reveal the patterns of how people’s emotional biases in their thinking lead them to decide one choice is better than another – in essence, their emotional intelligence (“EQ”).
Organizations need to recognize the importance of EQ. It is a distinguishing competency, not a threshold competency like intelligence. Employers who recruit and develop greater EQ will build workforces that manage themselves and their relationships more effectively. Enterprises with enhanced EQ are better equipped to thoughtfully respond to business challenges and to communicate in a manner that keeps emotions in check when dealing with coworkers, supervisors, direct reports, and customers.
The objective nature of our system enables us to advise our clients of their workforce’s EQ in a more valid and economical manner. This heightened awareness can then be applied so that employers can be more proficient when dealing with a variety of topics, including, but not limited to, conflict management, change management, succession planning, coaching, employee retention, talent management, and team building.
The ability to unmistakably appraise EQ can be a game-changer that sets an organization apart from its peers.
EQ experts have studied the relationships between leader emotional intelligence and team emotional intelligence, and their analysis revealed that leaders affected team performance through their influence on team norms. Team norms are then what influences team performance. Furthermore, a recent university study revealed that balanced EQ competencies were more conducive than extreme EQ competencies as it relates to the establishment of team EQ norms.
This is where it gets real interesting. A study involving almost 100 companies determined that leaders with strong emotional intelligence produced a very positive climate, outstanding performance, greater job satisfaction plus improved quality of work from their whole team. In other words, hire and/or develop managers with strong emotional intelligence who can positively affect team norms, and you’ll be rewarded with optimal employee engagement and wellness levels. Isn’t that what we’re all looking for?;
So how can we measure emotional intelligence and establish a management team that successfully sustains norms that inspire our workforce in the best manner possible? How can we discern extreme EQ competencies from balanced ones? Enter Workforce Interactive. Our scientific method for evaluating EQ makes us uniquely qualified to advise and assist our clients in cultivating workplace norms that yield ideal employee experiences.